Terms of Service

Welcome to Shukr Jewelry.

These Terms of Service govern your access to and use of the Shukr Jewelry website, online store, products, content, features, tools, and related services.

Throughout these Terms, “Shukr Jewelry,” “we,” “us,” and “our” refer to Shukr Jewelry. Our website, online store, products, features, content, and related services are collectively referred to as the “Services.”

Our online store is powered by Shopify, which provides the ecommerce technology used to operate our store.

By visiting our website, using any part of our Services, or placing an order with us, you agree to these Terms of Service and any policies referenced through our website, including our Privacy Policy and Refund Policy.

If you do not agree with these Terms, you should not use our Services or place an order through our website.

1. Eligibility and Conditions of Use

By using our Services, you represent that you have reached the age of majority in your province, state, territory, or other jurisdiction of residence, or that you have obtained any consent required by applicable law.

You may use our Services only for lawful purposes.

You may not use our Services or products in connection with unlawful or unauthorized activity or in a manner that violates applicable laws, regulations, intellectual property rights, or the rights of another person.

You may not transmit viruses, malware, malicious code, or other material designed to damage, interfere with, or compromise our Services or any related systems.

We may suspend, restrict, or terminate access to our Services where we reasonably believe these Terms have been violated.

2. Right to Refuse Service

To the extent permitted by applicable law, we reserve the right to refuse, restrict, suspend, or discontinue access to our Services where reasonably necessary to protect our business, customers, website, legal rights, or operations.

Nothing in this section is intended to limit rights that cannot legally be excluded under applicable consumer protection laws.

3. Account and Customer Information

When placing an order or creating an account, you may be required to provide information including your name, email address, billing information, payment information, telephone number, and shipping address.

You agree to provide information that is accurate, complete, current, and authorized for your use.

You are responsible for updating information where necessary so that we can process transactions and communicate with you regarding your order.

If you create an account, you are responsible for safeguarding your login credentials and for activity occurring through your account.

Accounts may not be sold, transferred, assigned, or licensed to another person without our authorization.

4. Website Information

We make reasonable efforts to ensure that information appearing through our Services is accurate and useful.

However, information displayed on our website may occasionally be incomplete, outdated, inaccurate, or contain typographical or other errors.

Information made available through our Services is provided for general informational purposes and should not necessarily be relied upon as the sole source for decisions requiring complete, current, or independently verified information.

Certain content may refer to historical information that is provided for reference and may no longer reflect current circumstances.

We may update, revise, remove, or replace website content at any time.

Except where required by applicable law, we are not obligated to update every item of information appearing through our Services.

5. Products

We make reasonable efforts to accurately present our jewelry, product descriptions, measurements, materials, photographs, colors, finishes, and other product information.

Actual product appearance may vary slightly because of lighting, photography, manufacturing variations, display settings, screen calibration, or other technical factors.

We cannot guarantee that the colors or appearance shown on your device will perfectly match the physical product.

Certain products may be available exclusively through our online store and may be offered in limited quantities.

We reserve the right, where permitted by law, to:

  • limit quantities available for purchase;
  • discontinue products;
  • restrict sales to particular individuals, regions, or jurisdictions;
  • modify product descriptions; and
  • change product availability.

We do not guarantee that every product or Service will meet every customer's individual expectations.

Nothing in these Terms limits statutory warranties, consumer guarantees, or other rights that cannot lawfully be excluded.

6. Orders and Acceptance

Submitting an order constitutes an offer by you to purchase the selected products.

Receipt of an automated order confirmation does not necessarily mean that we have accepted your order.

An order will generally be considered accepted once payment has been successfully processed and we have confirmed or begun processing the order.

We reserve the right, where permitted by law, to accept, decline, limit, modify, or cancel an order for reasons including:

  • product unavailability;
  • incorrect pricing;
  • listing or website errors;
  • payment problems;
  • suspected fraud;
  • suspected unauthorized activity;
  • unusually large purchase quantities;
  • suspected unauthorized resale;
  • shipping restrictions; or
  • other circumstances reasonably requiring cancellation.

If we modify or cancel an order, we may attempt to notify you using the contact information provided at checkout.

Please carefully review your order before submitting it.

Once an order has entered processing or fulfillment, we may not be able to accommodate a cancellation or modification request.

Returns, refunds, cancellations, and exchanges are subject to our Refund Policy.

7. Purchase Quantities and Resale

We may limit quantities purchased per customer, household, account, payment method, billing address, shipping address, or order.

We may also restrict transactions that we reasonably believe are being placed for unauthorized resale, redistribution, commercial export, or other purposes inconsistent with the intended retail nature of our store.

Unless otherwise agreed by us, products purchased through our consumer storefront are intended for personal or household use.

8. Prices and Promotions

Prices displayed through our Services may change without prior notice.

Discounts, promotional offers, sales, free-product offers, shipping promotions, and other incentives may also be modified, withdrawn, or discontinued at any time unless specific promotional terms state otherwise.

Unless otherwise stated, the price applicable to an accepted order will generally be the price displayed at the time the order was submitted and confirmed.

Promotions may be subject to separate eligibility requirements, quantity limits, expiration dates, exclusions, or other conditions.

Where specific promotional terms conflict with these general Terms, the specific terms of that promotion will apply to the extent of the conflict.

9. Taxes, Shipping Charges, Duties and Import Costs

Unless expressly stated otherwise, displayed product prices may not include:

  • sales taxes;
  • shipping charges;
  • handling charges;
  • customs duties;
  • import taxes;
  • brokerage fees; or
  • other charges imposed in connection with delivery.

Where an order is shipped internationally, customs authorities or other government agencies may impose duties, taxes, processing charges, or import fees.

Unless we expressly state that such charges have been collected by us, these additional charges are the responsibility of the recipient or customer.

We do not control customs authorities and cannot guarantee whether additional import charges will be imposed.

10. Shipping and Delivery

Shipping and delivery times provided through our Services are estimates unless we expressly state that a delivery date is guaranteed.

Actual delivery times may be affected by circumstances outside our reasonable control, including:

  • carrier delays;
  • customs processing;
  • transportation disruptions;
  • severe weather;
  • natural events;
  • labour disruptions;
  • governmental actions;
  • service interruptions;
  • incorrect or incomplete delivery information; or
  • other circumstances outside our reasonable control.

Once an order has been transferred to the applicable shipping carrier, delivery may be subject to that carrier's transportation network and operating procedures.

Nothing in this section limits any shipping or delivery rights available to you under applicable law.

11. Fulfillment Partners and Suppliers

We may use third-party manufacturers, suppliers, fulfillment facilities, logistics companies, shipping carriers, or other service providers to manufacture, store, package, process, or deliver products.

As a result, products may be shipped from locations outside the customer's country of residence.

The use of third-party fulfillment providers does not change the fact that purchases made directly through the Shukr Jewelry store are transactions between the customer and Shukr Jewelry, subject to these Terms and applicable law.

12. Changes to Prices and Services

We may modify the features, content, availability, pricing, or operation of our Services from time to time.

We may also suspend or discontinue a product, feature, promotion, or portion of the Services.

To the extent permitted by applicable law, we will not be liable solely because a product, feature, price, promotion, or Service has been changed or discontinued.

This provision does not affect orders already accepted by us or rights that cannot legally be excluded.

13. Errors, Inaccuracies and Omissions

Our Services may occasionally contain errors, inaccuracies, or omissions concerning matters including:

  • product descriptions;
  • prices;
  • promotions;
  • discounts;
  • shipping charges;
  • delivery estimates;
  • product availability;
  • product specifications; or
  • other information.

Where permitted by applicable law, we reserve the right to correct inaccurate information, update listings, modify affected information, or cancel an order materially affected by an error.

This may include circumstances where an error is identified after an order has been submitted.

If an accepted order must be cancelled because of an error, any amounts that we are required to refund will be handled in accordance with applicable law and our policies.

14. Third-Party Tools

Our Services may provide access to applications, integrations, software, features, or other tools operated by third parties.

We do not necessarily control or monitor these third-party tools.

Where permitted by applicable law, third-party tools are made available on an “as available” basis.

Your use of a third-party tool may also be governed by that provider's own terms, privacy policy, and other conditions.

You are responsible for reviewing applicable third-party terms before using those services.

15. Third-Party Links

Our website may contain links, embedded content, integrations, advertisements, resources, or other materials provided by third parties.

We do not control third-party websites and are not responsible for their content, accuracy, availability, security, privacy practices, policies, products, or services.

Accessing or purchasing from a third-party website is done at your own discretion.

Any concerns relating to a third party's products or services should generally be directed to that third party.

16. Shopify

The Shukr Jewelry online store is powered by Shopify.

Shopify provides ecommerce technology and infrastructure that enables us to operate the store.

Products purchased directly through our storefront are sold by Shukr Jewelry and not by Shopify.

Except where applicable law provides otherwise, Shopify is not responsible for products sold by Shukr Jewelry or for obligations arising between Shukr Jewelry and its customers.

17. Intellectual Property

Our Services and their contents may include trademarks, business names, logos, product names, written material, photographs, graphics, designs, product images, videos, audio, layouts, interfaces, reviews, and other intellectual property.

Such content belongs to Shukr Jewelry or is used with authorization from the applicable rights holder.

You may use our Services for personal and non-commercial purposes.

Except where expressly authorized, you may not reproduce, duplicate, copy, modify, distribute, sell, resell, publish, transmit, commercially exploit, or create derivative works from substantial portions of our Services or content without our prior written permission.

Nothing in these Terms transfers ownership of Shukr Jewelry's intellectual property to you.

18. Reviews, Comments and Submissions

If you voluntarily provide us with reviews, testimonials, photographs, comments, suggestions, ideas, feedback, proposals, or other material, you grant Shukr Jewelry a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, adapt, publish, display, distribute, and otherwise use that material in connection with our business and Services.

You represent that you own or have the necessary rights to provide the submitted material.

Your submissions must not:

  • infringe another person's intellectual property;
  • violate privacy or publicity rights;
  • contain unlawful or defamatory material;
  • contain malicious software;
  • impersonate another person; or
  • contain materially false or misleading information.

Unless otherwise required by law or expressly agreed by us, we are not obligated to keep voluntary submissions confidential, compensate you for them, or respond to them.

We may remove or decline to publish material that we reasonably consider unlawful, abusive, misleading, offensive, defamatory, infringing, or otherwise inappropriate.

19. Privacy

Personal information submitted through our Services is handled in accordance with our Privacy Policy.

Because our store is supported by Shopify and other third-party service providers, information may be collected, processed, transmitted, or stored by those service providers as reasonably necessary to operate the Services.

Information may also be processed in jurisdictions outside your country of residence, subject to applicable privacy laws and our Privacy Policy.

20. Prohibited Uses

You may not use our Services:

  • for unlawful purposes;
  • to encourage unlawful activity;
  • to violate applicable regulations or laws;
  • to infringe intellectual property rights;
  • to harass, threaten, abuse, defame, or discriminate against another person;
  • to provide materially false or misleading information;
  • to distribute malware or malicious code;
  • to collect personal information without authorization;
  • to send spam or phishing communications;
  • to impersonate another person or organization;
  • to interfere with the operation of the Services; or
  • to bypass or defeat security protections.

We may suspend or terminate access where we reasonably believe prohibited activity has occurred.

21. Automated Access and Scraping

Except where we have expressly authorized it, you may not use automated systems including bots, crawlers, spiders, scraping tools, agents, data-extraction systems, or similar technologies to access or collect information from our Services.

Automated systems may not:

  • conceal their identity;
  • impersonate a human user;
  • bypass CAPTCHAs;
  • avoid rate limits;
  • circumvent access controls; or
  • interfere with the operation or security of the Services.

We may technically restrict automated access where reasonably necessary to protect our Services, customers, data, intellectual property, or business.

22. Disclaimer of Warranties

We make reasonable efforts to operate our Services reliably and accurately.

However, we do not guarantee that the Services will always be uninterrupted, timely, secure, accurate, complete, current, or free from errors.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT.

Nothing in these Terms excludes or limits a warranty, condition, consumer guarantee, statutory right, or remedy that cannot lawfully be excluded or limited.

23. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SHUKR JEWELRY AND ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS.

THIS MAY INCLUDE, WHERE PERMITTED BY LAW, LOSS OF PROFITS, REVENUE, SAVINGS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR REPLACEMENT COSTS.

These limitations apply to the fullest extent permitted by law regardless of whether a claim arises in contract, negligence, tort, strict liability, or another legal theory.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

24. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Shukr Jewelry and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, suppliers, and service providers from third-party claims, damages, liabilities, losses, and reasonable legal expenses arising from:

  • your material breach of these Terms;
  • your unlawful use of the Services;
  • your violation of applicable law;
  • your violation of another person's rights; or
  • your misuse of the Services.

We may participate in or control the defense of a claim where reasonably appropriate, and you agree to reasonably cooperate with us.

25. Termination

These Terms remain effective while you use our Services.

You may stop using our Services at any time.

To the extent permitted by applicable law, we may suspend, restrict, or terminate your access if we reasonably believe that you have violated these Terms or where doing so is reasonably necessary to protect our customers, business, systems, intellectual property, or legal rights.

Termination does not eliminate obligations or liabilities that arose before termination.

Provisions that are intended by their nature to survive termination, including provisions concerning intellectual property, submitted content, liability, indemnification, privacy, and governing law, will continue to apply.

26. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

Any unenforceable portion will be treated as severed where required, and the remaining provisions will continue in effect.

27. Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or another provision in the future.

28. Entire Agreement

These Terms, together with policies, notices, and operating rules referenced through our Services, constitute the agreement governing your use of the Services.

They supersede prior communications, agreements, proposals, or understandings concerning the same subject matter to the extent permitted by applicable law.

Any ambiguity will be interpreted in accordance with applicable law and will not automatically be interpreted against the party responsible for drafting the provision.

29. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such consent is legally required.

We may assign or transfer our rights and obligations under these Terms where permitted by applicable law.

30. Governing Law and Disputes

These Terms and transactions made through our Services will be governed by the laws applicable in the jurisdiction where Shukr Jewelry is legally established, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Any dispute will be subject to a court having appropriate jurisdiction under applicable law.

Nothing in these Terms prevents a consumer from exercising rights or remedies available under mandatory consumer protection legislation.

31. Changes to These Terms

We may update or replace these Terms by posting a revised version through our website.

You should periodically review the current version of the Terms.

Where applicable law requires advance notice of a material change, we will provide notice in the manner required by law.

Your continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

32. Contact

Questions concerning these Terms of Service may be directed to Shukr Jewelry using the contact information provided through our website.