Return Policy

Right of Return

You may return an item within 30 days of delivery, provided that:

• The item is unused and shows no signs of wear or damage
• All original tags and packaging are included
• The item is returned in the same condition it was received
• A valid tracking number is provided for the return shipment

Items that are used, damaged, altered, or incomplete are not eligible for a refund.

All returns must be approved in writing by our support team before shipping anything back. Unauthorized returns may be refused and sent back at the customer's expense.

Damaged or Defective Items

Please report any damage or defect within 7 days of delivery. Your report should include:

• Your order number
• A clear description of the issue
• Photos of the item and its packaging

We may request additional information to verify the claim. If a defect can't be confirmed, or appears to result from misuse or normal wear rather than a manufacturing issue, we're unable to offer a refund or replacement.

Wrong Item Received

If you receive the wrong item, contact us within 7 days of delivery with:

• Your order number
• The item you ordered
• The item you received
• Photos of what arrived

Return Shipping

For returns due to change of mind, sizing, or ordering errors, return shipping is the customer's responsibility. Please use a trackable shipping method — we can't issue refunds on returns without valid tracking, and we're not responsible for return shipments that are lost or damaged in transit.

Refunds

Refunds are processed once we've received and inspected the returned item, typically within 10 business days of approval. If an item shows signs of wear, damage, or missing components, we may reduce the refund amount accordingly.

Refunds go back to your original payment method. We aren't responsible for delays on your bank or provider's end once we've issued the refund.

Order Cancellations

Orders can't be cancelled once placed, as they're sent to fulfillment right away. If a delivery is refused, the customer is responsible for any resulting return shipping costs.

Fraud Prevention

We take fraud seriously and reserve the right to decline returns in cases of suspicious or repeated abuse, restrict accounts, dispute unwarranted chargebacks, and report suspected fraud to the relevant authorities. We may request identity or payment verification before processing a refund if fraud is suspected.